Frequestly Asked Questions
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When we talk about our hosting being green we mean it. We offer hosting packages that use green energy or benefit from renewable energy initiatives to minimise the environmental impact. Our team's remote locations are also powered by green energy providers.
Our plans are designed for small to medium businesses or personal use. You can upload as many requests as you like to our project management tool and we will work through them one by one. Once you sign off on one task, we move straight onto the next one for you.
Our hosting packages come with built-in support. That means if you are having issues with your website we can assist you with fixing those.
This might include:
- Hosting & domain setup
- Fixing web design issues
- Website speed optimisation
- Optimising image size
- Installing and configuring new WordPress plugins
- Updating WordPress security patches
- Updating WordPress themes
- Adding or updating tracking pixels
- Google Analytics/Search console-setup
- Connect the website with other marketing tools
- Setting up payment providers
We maintain multiple automated backups of your data. Files and databases are backed up regularly and you can restore these via a web interface within your hosting control panel.
Your website's critical data and information are safeguarded by our WAF, which is your first line of defence against cybercriminals.
The most effective way to avoid these attacks is to prevent them from reaching your site in the first place. A WAF does exactly that by building a fence around your WordPress borders. It monitors, filters, and blocks malicious HTTP traffic before it ever reaches your server or site.
Our hosting packages offer a staging site where you can try out new ideas before pushing live to your users.
It’s really easy to upgrade. If you decide to upgrade your plan later on just contact us and we will be able to adjust your package.
Our hosting packages offer a staging site where you can try out new ideas before pushing live to your users.
Once you have signed up for your hosting, we will get in touch with you to discuss your exact needs for transferring your current website.
An article is also known as a news post or blog post. It is content added to your site to inform your users of new products, news or sales.
A page can be anything built within your website's existing design structure. We can use these to build product or service landing pages for marketing campaigns, longer product information pages or anything else you would need to help you sell more.
We are web designers by trade and we help hundreds of business owners increase their return on investment. Because of this, we know how to create pages that sell and have built up a skillset that allows us to offer great support and service on websites.You also get to talk to a small dedicated team who know your website inside and out.
Our design services are run on business days during standard business hours9am – 5pm, Monday – Friday.We will of course troubleshoot hosting outages outside of these hours when possible.
Frequent website updates can help with your SEO and overall search ranking by showing search engines that your website is active.
Do your part to help the planet
Nigel Muers-Raby
